Refund policy

At The ByteShop, your satisfaction is our top priority. While we stand behind the quality of every product we offer, we understand that issues may occasionally arise. Below is our policy regarding returns and refunds.

🧾 Order Review & Fulfillment

All orders are carefully reviewed prior to shipping. In the rare event that an item becomes unavailable or an issue arises during the fulfillment process (e.g., stock issues, incomplete order details), the order may be canceled and fully refunded.

🔄 Return Eligibility

Due to the nature of our fulfillment process and custom supplier partnerships, we only accept returns for the following reasons:

• The item arrived damaged or defective
• You received the wrong item
• A product is significantly different from its description

To request a return, please contact us at [your support email] within 7 days of delivery. Include your order number and clear photos of the issue for faster processing.

💸 Refunds

Refunds will be issued under the following conditions:

• The issue is verified and approved by our team and supplier
• The return request is made within 7 days of delivery
• Refunds will be processed back to the original payment method within 5–10 business days after approval

In some cases, we may issue partial refunds or store credit depending on the situation and supplier terms.

❌ Non-Returnable Items

We do not accept returns for:

• Buyer’s remorse or incorrect sizing (please refer to our sizing guide carefully)
• Items without original packaging or used products
• Digital products (if applicable)